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The New Public provider: Serving, no longer Steering presents a framework for the numerous voices calling for the reaffirmation of democratic values, citizenship, and repair within the public curiosity. it really is prepared round a suite of 7 middle ideas: (1) serve electorate, now not shoppers; (2) search the general public curiosity; (3) price citizenship and public carrier above entrepreneurship; (4) imagine strategically, act democratically; (5) realize that responsibility isn’t easy; (6) serve, instead of steer; and (7) worth humans, not only productiveness.

The New Public Service asks us to consider carefully and significantly approximately what public carrier is, why it's important, and what values should advisor what we do and the way we do it. It celebrates what's specific, vital, and significant approximately public provider and considers how we'd higher dwell as much as these beliefs and values. The revised fourth version contains a new bankruptcy that examines how the function and value of those New Public provider values have elevated in perform and learn over the last 15 years.

Although the debate approximately governance would certainly proceed for a few years, this compact, in actual fact written quantity either presents an enormous framework for a public provider in response to citizen discourse and the general public curiosity and demonstrates how those values were positioned into perform. it really is crucial examining fo students and critical practitioners in public management and public coverage.

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